Alarm Monitoring

• Listener

Remote CCTV

• Cathexis
• Adpro
• Heitel

Operator Management

• Scop Serv

Client Information Management

• Amendment to Key Contacts
• Change of Passwords
• Setting up of Client Information

Client Maintenance Call

• Booking of Maintenance Technician
• Arranging Quotations for Upgrade
• Downloading of Alarm Panels
• Programming of CCTV Devices

Guard Monitoring

• Active Guard (Servicing and Warranty Claims)
• Bloodhound Activation
• Easy Roster User Administration
• Sitreps

Vehicle Monitoring

• Co-ordination of input to Bidtrack Systems
• Bidtrack

Network Monitoring

• Identification of Faults (Connectivity)
• Liaison with Client for Service Call
• Compile Connectivity Reports
• NMS